About Shipping

ZipFlower sends your flowers at no additional cost. Our prices include delivery to any domestic destination, the card with the message you want and taxes (IVA). In case of damage or delay caused by the transport company, ZipFlower does not directly assume responsibility. The transportation company will follow the respective package and if this claim is confirmed, ZipFlower will proceed to give solution to its customers.

About payment

Thanks to our alliance with Pagosonline.net, our customers can make secure payments via direct debit from savings and / or stream accounts, or through credit cards VISA, MASTERCARD, AMERICAN EXPRESS OR DINERS CLUB. Pagosonline.net has the most advanced antifraud prevention module in the country. Orders must be canceled within 72 hours prior to the date of delivery to receive 75% of the amount paid.

About customer privacy

ZipFlower guarantees absolute reserve about the private information of our customers. The information will only be used to process orders and offer our clients an efficient service. For this reason we recommend using a secure computer at home or office to make your payments.

About our guarantee

ZipFlower guarantees delivery of freshly cut flowers from our plantations, which meet the highest standards of quality. If you are unhappy with your purchase, please contact our customer service department. ZipFlower will verify the condition of the product and proceed to solve your concerns. So that we can help with your claim, contact us no more than 12 hours after receiving the flowers.